What are the similarities in the role of the facilitator and mediator?
- Modeling good communication skills for parties and districts for future conversations without the neutral.
- Ensuring that active listening is taking place.
- Helping parties look at common goals
- Keeping the process moving forward
- Keeping the process forward focused
- Keeping the process focused on the student
- Helping parties avoid blaming, shaming, “zingers,” and attacks by both parties
- Manages group dynamics