What are the similarities in the role of the facilitator and mediator?

  • Modeling good communication skills for parties and districts for future conversations without the neutral.
  • Ensuring that active listening is taking place.
  • Helping parties look at common goals
  • Keeping the process moving forward
  • Keeping the process forward focused
  • Keeping the process focused on the student
  • Helping parties avoid blaming, shaming, “zingers,” and attacks by both parties
  • Manages group dynamics